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AI
Personalization
Automation
Commerce
Data

Highlight Reel

Check out the top moments from The Edge Summit

What Consequential AI Means
1
Psychological Safety and AI
2
Overcoming the Challenge of Siloed Data
3
Leveraging AI for Profitability
4
Exceeding Consumer Expectations With AI
5
Why Generative AI Won't Replace Creatives
6
LoomiAI
7
AI-Driven Product Discovery
8

What Consequential AI Means

About:
Cast:
Raj De Datta CEO & Co-Founder, Bloomreach

Psychological Safety and AI

About:
Cast:
Dan Finley CEO, Debenhams

Overcoming the Challenge of Siloed Data

About:
Cast:
Ash Madhav Head of CRM and Insights, Revolution Beauty

Leveraging AI for Profitability

About:
Cast:
Greg Kieran Director Solutions Engineering, commercetools

Exceeding Consumer Expectations With AI

About:
Cast:
Mark Steel Director, Strategic Industries, Retail & Consumer, EMEA Google Cloud

Why Generative AI Won't Replace Creatives

About:
Cast:
Azita Martin Vice President and GM of AI for Retail, CPG and QSR, NVIDIA

LoomiAI

About:

Loomi AI is the reason we can power a seamless ecommerce experience across every channel, in real time, and at scale. It’s the thread of power that maximizes every Bloomreach feature it touches — the features that have long helped you drive growth for your business.

Cast:

AI-Driven Product Discovery

About:

Bloomreach Discovery leverages Loomi AI, and was built with ecommerce use cases and challenges in mind. It's what allows us to deliver impactful product discovery, merchandising, and more.

Cast:

Keynotes

The Impact of Consequential AI
Bloomreach's Latest AI Innovations
Transforming Education With Consequential AI
Conversational AI and Bensons for Beds
AI's Impact on Humanity With Baratunde Thurston

The Impact of Consequential AI

About:
Cast:
Raj De Datta CEO & Co-Founder, Bloomreach

Bloomreach's Latest AI Innovations

About:
Cast:
Anirban Bardalaye Chief Product Officer, Bloomreach

Transforming Education With Consequential AI

About:
Cast:
Raj De Datta CEO & Co-Founder, Bloomreach
Tim O'Connor SVP Integrated AI, Marketing, Engineering, & Analytics

Conversational AI and Bensons for Beds

About:
Cast:
Anirban Bardalaye Chief Product Officer
Graham Wilson Director of Digital and Omni-Channel

AI's Impact on Humanity With Baratunde Thurston

About:
Cast:
Baratunde Thurston Futurist Comedian, Writer, and Cultural Critic

Panel
Sessions

NYC, Panel 1
From Innovation to Delivery: What Genuine AI Looks Like
NYC, Panel 2
Redefining Roles: Adapting the Workforce in the Age of AI
NYC, Panel 3
How AI Is Shifting Consumer Expectations & Behaviors
London, Panel 1
From Innovation to Delivery: What Genuine AI Looks Like
London, Panel 2
Redefining Roles: Adapting the Workforce in the Age of AI
London, Panel 3
The AI Effect: How Consumer Expectations are Shifting, How Businesses are Responding
NYC, Panel 1

From Innovation to Delivery: What Genuine AI Looks Like

About:
Cast:
Cindy Marshall Moderator
Nadina Guglielmetti Chief Customer Officer, The Vitamin Shoppe
Yvonne Li Former Vice President of Enterprise AI, Data, and Decision Science, Advanced Auto Parts
Tim O’Connor CMO/SVP Integrated AI Marketing Excelligence
Dara Meath SVP, Chief Technology Officer, Build-a-Bear Workshop
NYC, Panel 2

Redefining Roles: Adapting the Workforce in the Age of AI

About:
Cast:
Phillip Jackson Moderator
Suruchi Shukla Vice President of Marketing, Minted
Frankie Deane SVP of Growth, Monica Vinader
Jenna Flateman Posner Founder & CEO, LFG Strategy
NYC, Panel 3

How AI Is Shifting Consumer Expectations & Behaviors

About:
Cast:
Baratunde Thurston Moderator
Andrew Sun Director of Global Business Development, Retail, CPG & QSR, NVIDIA
Raj De Datta CEO & Co-Founder, Bloomreach
Carrie Tharp VP of Global Solutions & Industries, Google
London, Panel 1

From Innovation to Delivery: What Genuine AI Looks Like

About:

Go behind the curtain and see how early adopters are introducing meaningful AI innovations into their organizations. They’ll show you their applications in action and share their journey from ideation to internal alignment to execution. You’ll get the full story of what they chose to develop themselves and where they leaned on existing solutions. They’ll also tell you what they did right—and what they’d do differently.

Cast:
Lucy Colback Moderator
Garima Singh Chief Architect, Ingka Group (IKEA Retailer)
Pierre-Yves Calloc’h Chief Digital Officer, Pernod Ricard
Zsuzsa Kecsmar Co-founder and Chief Strategy Officer, Antavo
London, Panel 2

Redefining Roles: Adapting the Workforce in the Age of AI

About:
If AI is your new team hire, what does that mean for everyone else? Join a thought-provoking discussion with leaders across commerce and marketing who have embraced a culture of internal innovation. Hear how they’re finding the right balance between machines and humans — and resetting their understanding of the value each brings.
Cast:
Ash Madhav Moderator & Head of Customer Insights, Revolution Beauty
Erin Roy Former CMO, Gordon Ramsay
Dan Finley CEO, Debenhams
Graham Wilson Director of Digital & Omnichannel, Bensons for Beds
London, Panel 3

The AI Effect: How Consumer Expectations are Shifting, How Businesses are Responding

About:
As consumers experience AI in their work and home lives, they expect more from their favorite brands. Learn what industry leaders at Google Cloud, NVIDIA, and Bloomreach are witnessing in the market, and how they see consumer expectations shifting around AI and the shopping experience. Take a deep dive into the intersection of AI and ecommerce, including the game changing innovations of today… and the exciting possibilities of tomorrow.
Cast:
Baratunde Thurston Moderator
Azita Martin Vice President and GM of AI for Retail, CPG and QSR, NVIDIA
Mark Steel Director, Strategic Industries, Retail and Consumer, EMEA Google Cloud
Raj De Datta CEO & Co-Founder, Bloomreach

Digital Sessions

NYC, Episode 1
Bloomreach CMO Amanda Cole Discusses the Impact of AI on Ecommerce Marketing
NYC, Episode 2
Bloomreach CEO and Co-Founder Raj De Datta on the Impact of Consequential AI
NYC Episode 3
Yvonne Li Discusses AI and Ethics
NYC, Episode 4
The Vitamin Shoppe's Nadina Guglielmetti on Using AI to Retain Customers
NYC, Episode 5
Monica Vinader's Frankie Deane on AI's Impact on Ecommerce Professionals
NYC, Episode 6
Minted's Suruchi Shukla on AI-Powered Personalization and Ecommerce
NYC, Episode 7
NVIDIA's Andrew Sun on the Impact of AI on Ecommerce Personalization
NYC, Episode 8
Google Cloud's Carrie Tharp Discusses What Consumers Really Want From AI
NYC, Episode 9
Future Commerce's Phillip Jackson on the Impact of AI Across Ecommerce
NYC, Episode 10
Build-A-Bear's Dara Meath on Businesses Increasing Effectiveness With AI
NYC, Episode 11
Chief Product Officer Anirban Bardalaye on the Future of AI at Bloomreach
NYC, Episode 12
Excelligence Learning's Tim O'Connor on AI's Impact on Ecommerce
NYC, Episode 13
commercetools' Marc Stracuzza Discusses AI and Ethics
NYC, Episode 14
Twilio's James Morgan on Conversational Commerce's Impact on Ecommerce
NYC, Episode 15
Absolute Web's Sergiu Tabaran on the Impact of AI-Powered Personalization
NYC, Episode 16
Ansira's Richard Flores Discusses What Consumers Really Want From AI
NYC, Episode 17
Chief Digital Agency's Jenna Flateman Posner on AI Changing Ecommerce Search
London, Episode 1
Bensons for Beds' Graham Wilson and BigCommerce's Mark Adams Discuss AI
London, Episode 2
Revolution Beauty's Ash Madhav Discusses AI and Customer Retention
London, Episode 3
Ingka Group's Garima Singh on What Consumers Really Want From AI
London, Episode 4
Pernod Ricard's Pierre-Yves Calloc'h on Maximizing Profitability Through AI
London, Episode 5
Erin Roy on the Impact of AI on Marketing and Merchandising
London, Episode 6
Debenhams' Dan Finley on the Impact of AI in Ecommerce
London, Episode 7
Google Cloud's Mark Steel on the Impact AI is Having on How Consumers Search
London, Episode 8
NVIDIA’s Azita Martin on the Creative Power of Gen AI
London, Episode 9
Made With Intent's David Manheim on AI-Powered Conversational Commerce
London, Episode 10
CACI’s David Delbridge Talks Scaling Personalization With AI
London, Episode 11
Mention Me’s Darren Loveday on AI’s Role in Retention and Loyalty
Napa, Episode 1
LIVE Kickoff with Sherrell Dorsey and Brian Walker
Napa, Episode 2
LIVE With Fiona Tan, CTO of Wayfair
Napa, Episode 3
LIVE With Vikas Jain, Director at Google Cloud
Napa, Episode 4
LIVE With Sur La Table's Rachel Frederick and Content Square's Niki Hall
Napa, Episode 5
LIVE With Dr. Rumman Chowdhury, AI Fellow At Harvard University
Napa, Episode 6
LIVE With BigCommerce's Ali Afzalirad and Trellis' Jared Shaner
Napa, Episode 7
LIVE With Brian Lange, Future Commerce Co-Founder
Napa, Episode 8
LIVE With Keval Baxi, CEO of Codal
Napa, Episode 9
LIVE With Allie Miller and Katie Hudson, Director At UrbanStems
Napa, Episode 10
LIVE With Azita Martin, VP & GM Artificial Intelligence at NVIDIA
Napa, Episode 11
LIVE With Allie Miller and Sur La Table's Rachel Frederick
Napa, Episode 12
LIVE With Amanda Cole, CMO of Bloomreach
Napa, Episode 13
LIVE With Allie Miller and Raj De Datta
NYC, Episode 1

Bloomreach CMO Amanda Cole Discusses the Impact of AI on Ecommerce Marketing

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Amanda Cole CMO, Bloomreach
NYC, Episode 2

Bloomreach CEO and Co-Founder Raj De Datta on the Impact of Consequential AI

About:
Cast:
Sherrell Dorsey Host and Writer, TED Tech Podcast
Raj De Datta CEO & Co-Founder, Bloomreach
NYC Episode 3

Yvonne Li Discusses AI and Ethics

About:
Cast:
Sherrell Dorsey Host and Writer, TED Tech Podcast
Yvonne Li Former Vice President of Enterprise AI, Data, and Decision Science, Advanced Auto Parts
NYC, Episode 4

The Vitamin Shoppe's Nadina Guglielmetti on Using AI to Retain Customers

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Nadina Guglielmetti Chief Customer Officer, The Vitamin Shoppe
NYC, Episode 5

Monica Vinader's Frankie Deane on AI's Impact on Ecommerce Professionals

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Frankie Deane SVP of Growth, Monica Vinader
NYC, Episode 6

Minted's Suruchi Shukla on AI-Powered Personalization and Ecommerce

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Suruchi Shukla Vice President of Marketing, Minted
NYC, Episode 7

NVIDIA's Andrew Sun on the Impact of AI on Ecommerce Personalization

About:
Cast:
Sherrell Dorsey Host and Writer, TED Tech Podcast
Andrew Sun Director of Global Business Development, Retail, CPG & QSR, NVIDIA
NYC, Episode 8

Google Cloud's Carrie Tharp Discusses What Consumers Really Want From AI

About:
Cast:
Sherrell Dorsey
 Host and Writer, TED Tech Podcast
Carrie Tharp VP of Global Solutions & Industries, Google
NYC, Episode 9

Future Commerce's Phillip Jackson on the Impact of AI Across Ecommerce

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Phillip Jackson Co-Founder, Future Commerce
NYC, Episode 10

Build-A-Bear's Dara Meath on Businesses Increasing Effectiveness With AI

About:
Cast:
Sherrell Dorsey
 Host and Writer, TED Tech Podcast
Dara Meath SVP, Chief Technology Officer, Build-a-Bear Workshop
NYC, Episode 11

Chief Product Officer Anirban Bardalaye on the Future of AI at Bloomreach

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Anirban Bardalaye Chief Product Officer, Bloomreach
NYC, Episode 12

Excelligence Learning's Tim O'Connor on AI's Impact on Ecommerce

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Tim O’Connor CMO/SVP Integrated AI Marketing Excelligence
NYC, Episode 13

commercetools' Marc Stracuzza Discusses AI and Ethics

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Marc Stracuzza Director of Portfolio Strategy, commercetools
NYC, Episode 14

Twilio's James Morgan on Conversational Commerce's Impact on Ecommerce

About:
Cast:
Sherrell Dorsey
 Host and Writer, TED Tech Podcast
James Morgan Director, Strategic ISV Accounts, Twilio
NYC, Episode 15

Absolute Web's Sergiu Tabaran on the Impact of AI-Powered Personalization

About:
Cast:
Sherrell Dorsey
 Host and Writer, TED Tech Podcast


Sergiu Tabaran Chief Operating Officer, Absolute Web
NYC, Episode 16

Ansira's Richard Flores Discusses What Consumers Really Want From AI

About:
Cast:
Elena Kacan Sr. Manager of Community & Social Media, Podcast Host, Bloomreach
Richard Flores SVP, Marketing Technology, Cross Channel Platforms, Ansira
NYC, Episode 17

Chief Digital Agency's Jenna Flateman Posner on AI Changing Ecommerce Search

About:
Cast:
Sherrell Dorsey
 Host and Writer, TED Tech Podcast
Jenna Flateman Posner Founder, Chief Digital Agency
London, Episode 1

Bensons for Beds' Graham Wilson and BigCommerce's Mark Adams Discuss AI

About:
Cast:
Manuel Tönz Director of Client Strategy, Bloomreach
Graham Wilson Director of Digital and Omnichannel, Bensons for Beds
Mark Adams General Manager, BigCommerce
London, Episode 2

Revolution Beauty's Ash Madhav Discusses AI and Customer Retention

About:
Cast:
Taylor Whiteley Senior Customer Success Manager, Bloomreach
Ash Madhav Head of CRM and Insights, Revolution Beauty
London, Episode 3

Ingka Group's Garima Singh on What Consumers Really Want From AI

About:
Cast:
Manuel Tönz Director of Client Strategy EMEA, Bloomreach
Garima Singh Chief Architect, Ingka Group (IKEA Retailer)
London, Episode 4

Pernod Ricard's Pierre-Yves Calloc'h on Maximizing Profitability Through AI

About:
Cast:
Taylor Whiteley Senior Customer Success Manager, Bloomreach
Pierre-Yves Calloc’h Chief Digital Officer, Pernod Ricard
London, Episode 5

Erin Roy on the Impact of AI on Marketing and Merchandising

About:
Cast:
Manuel Tönz Director of Client Strategy EMEA, Bloomreach
Erin Roy Former CMO, Gordon Ramsay
London, Episode 6

Debenhams' Dan Finley on the Impact of AI in Ecommerce

About:
Cast:
Taylor Whiteley Senior Customer Success Manager, Bloomreach
Dan Finley CEO, Debenhams
London, Episode 7

Google Cloud's Mark Steel on the Impact AI is Having on How Consumers Search

About:
Cast:
Manuel Tönz Director of Client Strategy EMEA, Bloomreach
Mark Steel Director, Strategic Industries, Retail and Consumer, EMEA Google Cloud
London, Episode 8

NVIDIA’s Azita Martin on the Creative Power of Gen AI

About:
Cast:
Manuel Tönz Director of Client Strategy EMEA
Azita Martin Vice President and GM of AI for Retail, CPG and QSR, NVIDIA
London, Episode 9

Made With Intent's David Manheim on AI-Powered Conversational Commerce

About:
Cast:
Manuel Tönz Director of Client Strategy EMEA, Bloomreach
David Mannheim Founder, Made With Intent
London, Episode 10

CACI’s David Delbridge Talks Scaling Personalization With AI

About:
Cast:
Taylor Whiteley Senior Customer Success Manager, Bloomreach
David Delbridge Director of MarTech, CACI
London, Episode 11

Mention Me’s Darren Loveday on AI’s Role in Retention and Loyalty

About:
Cast:
Taylor Whiteley Senior Customer Success Manager, Bloomreach
Darren Loveday Chief Growth Officer, Mention Me
Napa, Episode 1

LIVE Kickoff with Sherrell Dorsey and Brian Walker

About:

Sherrell Dorsey and Brian Walker kickoff Edge Summit 2023 LIVE. 

Cast:
Sherrell Dorsey Host
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 2

LIVE With Fiona Tan, CTO of Wayfair

About:

Our conversation with Fiona Tan, CTO of Wayfair, LIVE from Edge Summit 2023.

Cast:
Fiona Tan CTO at Wayfair
Sherrell Dorsey Host
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 3

LIVE With Vikas Jain, Director at Google Cloud

About:

Our conversation with Vikas Jain, Director at Google Cloud, LIVE from Edge Summit 2023.

Cast:
Vikas Jain Director at Google Cloud
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 4

LIVE With Sur La Table's Rachel Frederick and Content Square's Niki Hall

About:

Our conversation with Rachel Frederick, VP & GM, ecommerce at Sur La Table, and Niki Hall, CMO of Content Square LIVE from Edge Summit 2023.

Cast:
Niki Hall CMO at Contentsquare
Rachel Frederick VP & GM, ecommerce at Sur La Table
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 5

LIVE With Dr. Rumman Chowdhury, AI Fellow At Harvard University

About:

Our conversation with Dr. Rumman Chowdhury, AI Fellow at Harvard University, LIVE from Edge Summit 2023.

Cast:
Dr. Rumman Chowdhruy AI Fellow at Harvard University
Sherrell Dorsey Host
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 6

LIVE With BigCommerce's Ali Afzalirad and Trellis' Jared Shaner

About:

Our conversation with Ali Afzalirad, VP of America Sales at BigCommerce, and Jared Shaner, Partner and Chief Revenue Officer at Trellis, LIVE from Edge Summit 2023.

Cast:
Ali Afzalirad VP of America Sales at Big Commerce
Jared Shaner Partner and Chief Revenue Office at Trellis
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 7

LIVE With Brian Lange, Future Commerce Co-Founder

About:
Our conversation with Brian Lange, Co-Founder and Head of Sale at Future Commerce, LIVE from Edge Summit 2023.
Cast:
Brian Lange Co-Founder and Head of Sales at Future Commerce
Sherrell Dorsey Host
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 8

LIVE With Keval Baxi, CEO of Codal

About:
Our conversation with Keval Baxi, CEO of Codal, LIVE from Edge Summit 2023.
Cast:
Keval Baxi CEO of Codal
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 9

LIVE With Allie Miller and Katie Hudson, Director At UrbanStems

About:
Our conversation with Katie Hudson, Content Director at UrbanStems, LIVE at Edge Summit 2023
Cast:
Katie Hudson Content Director at UrbanStems
Allie K. Miller AI Entrepreneur, Advisor, and Investor
Napa, Episode 10

LIVE With Azita Martin, VP & GM Artificial Intelligence at NVIDIA

About:
Our conversation with Azita Martin, VP & GM Artificial Intelligence for Retail & CPG at NVIDIA, LIVE from Edge 2023
Cast:
Azita Martin VP & GM Artificial Intelligence for Retail & CPG at NVIDIA
Sherrell Dorsey Host
Brian Walker Strategic Consultant and Former CSO at Bloomreach
Napa, Episode 11

LIVE With Allie Miller and Sur La Table's Rachel Frederick

About:
Our conversation with Rachel Frederick, VP & GM, ecommerce at Sur La Table, LIVE from Edge Summit 2023.
Cast:
Rachel Frederick VP & GM, ecommerce at Sur La Table
Allie K. Miller AI Entrepreneur, Advisor, and Investor
Napa, Episode 12

LIVE With Amanda Cole, CMO of Bloomreach

About:
Our conversation with Amanda Cole, CMO of Bloomreach, LIVE from Edge Summit 2023.
Cast:
Amanda Cole CMO at Bloomreach
Sherrell Dorsey Host
Napa, Episode 13

LIVE With Allie Miller and Raj De Datta

About:
Our conversation with Bloomreach CEO, Raj De Datta, LIVE at Edge Summit 2023.
Cast:
Raj De Datta CEO at Bloomreach
Allie K. Miller AI Entrepreneur, Advisor, and Investor