AI isn't one size fits all. Mastering the art of AI means shaping the technology around your business, not the other way around. At the 2026 Edge Summit, hear from leaders who are doing just that — building intelligent experiences uniquely tuned to their data, their customers, and their business needs.
Discover what's possible when you stop following blueprints and start creating your own.
Musa Tariq is a veteran marketing executive who has shaped brand strategy and community engagement for global powerhouses including GoFundMe, Airbnb, Ford, Apple, and Nike.
He is a recognized leader in humanizing technology and driving growth through purpose-driven storytelling. Today, Musa acts as an advisor and coach to the most exciting founders, CEOs, celebrities, and brands in the world.
The Edge Summit is where the most forward-thinking professionals come to get answers, swap strategies, and walk away with a real competitive edge.
This isn't a conference for passive learning; it's where you'll have candid conversations with peers across industries who are already using AI to outpace the competition.
It’s where you’ll hear keynotes that challenge your thinking, and join breakout sessions that offer actionable takeaways for making the most of AI within your Bloomreach platform.
The edge you’ve been looking for starts here — don’t miss it.
It’s where you’ll hear keynotes that challenge your thinking, and join breakout sessions that offer actionable takeaways for making the most of AI within your Bloomreach platform.
The edge you’ve been looking for starts here — don’t miss it.

Step onto one of Hollywood's most legendary backlots for cocktails, music, and great company among historic soundstages and iconic filming locations. A night of movie magic—and even better conversation.

Musa Tariq
Former Nike, Airbnb, GoFundMe, Apple and Ford Executive
Science x Story

The AI hype cycle is over — and that's a good thing. In this keynote, Bloomreach co-founder and CEO Raj De Datta and Chief Product Officer Anirban Bardalaye skip the vision slides and get straight to what AI can do for your marketing and commerce teams today.
Raj De Datta
Co-Founder & CEO
Bloomreach
Anirban Bardalaye
Chief Product Officer
Bloomreach

Sabrina Cherubini, CMO of FullBeauty Brands, shares candid insights from the front lines of change management: how to bring teams along, shift entrenched cultures, and build the organizational muscle needed to adapt and evolve. As AI reshapes the marketing landscape, Sabrina makes the case that the leaders who will win aren't just those who master the technology — they're the ones who never lose sight of the human dynamics that determine whether transformation sticks.
Sabrina Cherubini
CMO
FullBeauty Brands
Amanda Cole
CMO
Bloomreach
CMO at Bloomreach
An intelligent agent is only as capable as the architecture it stands upon. In this candid panel, leaders move past the hype to examine what production-grade AI actually demands: the right data foundation, the right latency, and the right architecture to survive the scale and edge cases of today's customer engagement.

The best channel is the one your customer actually responds to. The best campaign is the one that reaches them across all of them. In this fast-paced session, practitioners from Hanna Andersson and Alshaya share how they've built omnichannel programs that actually work — from email and SMS to push and beyond. No theory, no slides full of frameworks. Just real examples, real results, and the decisions that got them there.Each speaker has 12 minutes to walk through one challenge, how they solved it, and what they'd do differently. You'll leave with ideas you can act on immediately.
Lisa Regelman
Head of CRM
Hanna Andersson
Head of CRM at Hanna Andersson
Alicea Mckirdy
Head of CRM
Alshaya
Head of CRM at Alshaya
Dennis Bower
Brand Manager
Sideshow
Brand Manager at Sideshow
For nearly 20 years, Dennis Bower has built marketing programs at the intersection of pop culture and commerce, turning passionate fan bases into loyal customers at Sideshow, one of the world's premier collectibles brands. He brings a rare combination of creative and performance depth: equally at home concepting a campaign around a beloved IP as he is dialing in email segmentation, lifecycle flows, and paid media efficiency. Dennis has led CRM, email, SMS, SEO partnerships, and retention agency relationships while maintaining a hands-on design sensibility rooted in film, animation, comics, illustration, and brand storytelling. He's drawn to brands where the IP is the heartbeat and where great marketing means honoring the source material while growing the audience.
Laura DiGiovanna
Head of Marketing at 260 Sample Sales
260 Sample Sale
Head of Marketing at 260 Sample Sales at 260 Sample Sale
Christine Novak
VP, Customer Success Americas
Bloomreach
VP, Customer Success Americas at Bloomreach
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Your search bar is a revenue lever. Are you treating it like one? In this session, customers share how they've rethought product discovery — from search relevance and ranking to merchandising rules and category page strategy. You'll hear how practitioners are moving beyond basic keyword matching to build search and browse experiences that protect margin, surface the right products, and convert more visitors into buyers.This isn't a product demo. It's practitioners talking about the decisions they've made — what they've automated, what they still override manually, and where AI has genuinely changed how they merchandise.
Ellen Goldberg
Optimization and Analytics Manager
Lamps Plus
Optimization and Analytics Manager at Lamps Plus
Amanda Valdez
Digital Testing & Personalization Lead
Kendra Scott
Digital Testing & Personalization Lead at Kendra Scott
Brooklyn O'Such
Senior Director, Site Merchandising
Alo Yoga
Senior Director, Site Merchandising at Alo Yoga
Marga Doody
Customer Success Manager
Bloomreach
Customer Success Manager at Bloomreach
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Musa Tariq joins once more for an interactive executive workshop presentation.
Musa Tariq
Former Nike, Airbnb, GoFundMe, Apple and Ford Executive
Science x Story
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Every enterprise faces the same question: how do you balance flexibility, performance, and maintainability when architecting your content infrastructure? In this deep-dive session, we'll explore the real-world trade-offs organizations navigate when designing their CMS architecture — from headless and hybrid approaches to composable stacks and monolithic consolidation. Whether you're scaling across markets, managing multi-brand content operations, or modernizing a legacy stack, this session will equip you with frameworks to evaluate what's right for your organization, not just what's trending. Expect candid discussion on where to invest, where to simplify, and how to avoid over-engineering.
William Borg Barthet
Associate Director, Professional Services - Content
Bloomreach
Associate Director, Professional Services - Content at Bloomreach

Every marketer knows the goal: the right audience, the right message, the right channel, the right moment. The hard part has always been making all four true at the same time, at scale. This session shows what’s possible when AI takes on the decisions behind each — sharper audiences, smarter channel and timing choices, and content variants that fit the moment instead of the template. Through a lightning round of real customer examples, see how brands are putting Bloomreach AI to work across their programs today — and leave with a clearer view of what’s already possible inside your own instance.
Katherine Lloyd
Product Management Director
Bloomreach
Product Management Director at Bloomreach
Jen Griffin
Senior Customer Success Manager
Bloomreach
Senior Customer Success Manager at Bloomreach

Personalization isn't one thing. It's a spectrum — and most teams are only using the first part of it. This workshop walks through the full hierarchy of personalization, starting with segmented personalization through Real-Time Segments and what that looks like in practice, then going a layer deeper into 1:1 personalization. Along the way, we tackle the question every merchandiser is quietly asking: as personalization takes on more of the decision-making, what happens to manual control? You'll see how personalization and merchandising strategy actually work together — not in competition — and walk through how to decide whether deeper personalization is the right fit for your catalog and traffic patterns. We'll close with what to monitor once it's live, so you can optimize with confidence instead of guessing.
Kendra Guersoy
Principal Solutions Consultant
Bloomreach
Principal Solutions Consultant at Bloomreach
Salee Suwansawad
Lead Experience Strategist
Bloomreach
Lead Experience Strategist at Bloomreach
Gretchen Hoffman
Strategic Customer Success Manager
Bloomreach
Strategic Customer Success Manager at Bloomreach
Most marketers are being asked to have a point of view on decisions that didn't exist eighteen months ago. Databricks moved into the CDP space. Every vendor is suddenly claiming agents. And the data warehouse has become the foundation of the modern stack — the gravity center where enterprise data now lives. That's the right foundation to build on. But data at rest isn't customer understanding, and it isn't action. As more of your stack consolidates onto that foundation, the value compounds in the layer above it — the one that turns data into context, and context into action, across every system, agent, and source you connect. This session gives you a framework for the hardest question in the room: what should live inside your marketing platform, what should you wire in, and what should you build yourself? The answer isn't consolidation — it's connection. And context — knowing what your customer has done, felt, and needs across every system — matters more than where the data sits or where the agent runs. Leave with a decision lens you can take back to your team.
Adrian Bolosan
Global Head of Data Collaboration
Databricks
Global Head of Data Collaboration at Databricks
Siddharth Singh
Director of Engineering
American Eagle
Meera Murthy
GM & VP of Product - Engagement
Bloomreach
Chandos Quill
SVP Channels & Alliances
Epsilon
SVP Channels & Alliances at Epsilon
Pavel Safarik
Senior Director, Product Management
Bloomreach
Senior Director, Product Management at Bloomreach
AI agents are reshaping how content is created, managed, and delivered — but is your organization ready? In this customer-led session, hear firsthand how an enterprise team is preparing their content management operations for an agentic future. From evaluating organizational readiness and governance models to rethinking content workflows with Loomi and AI-powered automation, this talk offers a practical, honest look at what it takes to move from experimentation to enterprise-grade adoption. Walk away with a readiness lens you can apply to your own content operations.
Stuart Rex
GM - Content
Bloomreach
GM - Content at Bloomreach
Deniz Ergun
Senior Product Manager
Bloomreach
Senior Product Manager at Bloomreach
Bloomreach is making product discovery a continuously learning system that adapts, and improves performance based on your business needs. Search, merchandising, recommendations, personalization, and conversational discovery should not operate as separate point solutions. They should work in unison so every shopper interaction helps make the next one more relevant and personalized.In this session, Bloomreach will show how our our recent innovations and roadmap are making that vision real. We will walk through the investments behind better shopper intent understanding, a more unified approach to relevance and personalization, and new discovery experiences that help retailers meet shoppers wherever discovery happens. We will also show how Search pairs merchandiser tools with behind-the-scenes ranking, relevance, and AI improvements that ship when they prove measurable lift. Attendees will leave with a clear view of what is changing, how it is being delivered, and why this next phase of discovery is designed to drive stronger performance and revenue.
Mazin Almusharaf
Vice President Digital Strategy & Client Solutions
Datmos
Vice President Digital Strategy & Client Solutions at Datmos
Laurène Schenin-King
CRM & Loyalty Consultant
Datmos
CRM & Loyalty Consultant at Datmos

Acquisition costs are up. Attention is scarce. And most brands are sitting on a dormant audience they've already paid to acquire.This workshop starts where the money goes first — building the right audiences for acquisition, and making sure your ad spend is working as hard as possible. From there, we turn to what happens next: those audiences are in your database now, and there's a real cost to leaving them inactive.You'll work through how to design re-engagement programs that respond to actual customer behavior — the right message, at the right moment, through the right channel. And you'll get a first look at how Marketing Agent changes the equation: what used to take hours of manual setup can now be built and launched in minutes.
Jarrod Calamante
Head of Ecommerce
Spotlight Retail Group
Head of Ecommerce at Spotlight Retail Group
Sachi Wickramage
Head of Technology & Experience
digiDIRECT
Head of Technology & Experience at digiDIRECT
Harshil Goyal
Principal Product Manager
Bloomreach
Principal Product Manager at Bloomreach
Alexis Hodgson-Sambola
Senior Experience Strategist
Bloomreach
Senior Experience Strategist at Bloomreach
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The previous session gave you the framework. This one shows you how it actually works.In the first half, we get into the mechanics of bringing data in — warehouse connectors for Snowflake and Databricks, Data Hub, and what becomes possible the moment richer data is flowing into your marketing program. You'll see a live example of data activated inside Bloomreach, and leave knowing exactly what you can bring in and how.In the second half, we flip it. What does it look like to work outside Bloomreach entirely — building your own agent, connecting your stack via MCP, operating without ever opening the UI? A team that's already done it walks you through what they built, why they built it that way, and what it unlocked.
Andrew Kumar
Head of Loomi Connect
Bloomreach
Head of Loomi Connect at Bloomreach
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The hype around AI in content management is loud — but what's actually working? This panel brings together voices from across the ecosystem — a customer in the trenches, a partner implementing solutions, and Bloomreach's own product team — for an unfiltered conversation about the state of AI in CMS today. What's delivering real value? Where are the gaps between promise and production? How are teams practically integrating generative and agentic AI into their content supply chains? Cut through the noise and hear what the AI CMS reality looks like in 2026 — and where it's headed.
Stuart Rex
GM - Content
Bloomreach
GM - Content at Bloomreach
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We'll take a real marketing problem and build and launch a campaign live — from an insights agent's morning brief flagging a shrinking audience, through a campaign agent building the flow, to a content agent generating the creative. Then we open the floor: throw us a use case and we'll build it in real time. You'll leave knowing exactly how to use your credits and with at least one idea to try this week.
Daniel Viglas
Senior Director, Product
Bloomreach
Senior Director, Product at Bloomreach
Katherine Lloyd
Product Management Director
Bloomreach
Product Management Director at Bloomreach
Pavel Safarik
Senior Director, Product Management
Bloomreach
Senior Director, Product Management at Bloomreach
Ecommerce leaders from Hallmark and Uncommon Goods share how they're rethinking search as a strategic revenue lever, from conversational interfaces that change how shoppers browse to AI-driven experiences that guide customers toward products they didn't know they needed. Whether you're exploring conversational commerce, testing AI-powered shopping assistants, or rethinking search's role in your broader customer experience, this session puts you in the room with people already doing it.
Megan Theis
Vice President - Digital Experience & Product
Hallmark
Suleman Rehmani
Chief Product Officer
Uncommon Goods
Ali Gourley
Director, Product Engagement Management, Clarity
Bloomreach
Director, Product Engagement Management, Clarity at Bloomreach
Eric Lundberg
Senior Director of eCommerce
Quill
Leaders from Laura Canada and Micro Center share how they're thinking about agents in their own organizations — what they've committed to, what they're still evaluating, and how they're preparing their teams, data, and tech stack for what's next.
Steven Rado
Chief Marketing Officer
Microcenter
Chief Marketing Officer at Microcenter
Carlos Vargas
Director Innovation
Laura Canada
Director Innovation at Laura Canada
Amanda Cole
Chief Marketing Officer
Bloomreach
Dianne Ramlochan
VP Digital Marketing
GNC
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Get an exclusive look at what's next for Bloomreach Content Management. In this roadmap session, Deniz Ergün will walk through the product vision and key investments planned for 2026 and 2027 — from deeper Loomi integration and agentic content capabilities to platform enhancements that make your teams faster and your content architecture more powerful. This is your opportunity to see where the product is heading, understand how it aligns with your own roadmap, and shape the conversation with direct feedback to the team building it.
Deniz Ergun
Senior Product Manager
Bloomreach
Senior Product Manager at Bloomreach
Brought to you by William Thomas Digital
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view.
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view.