London, UK   |   September 23-24

The Executive Experience

at the Edge Summit

Where visionary leaders shape the future of
AI-powered customer experience.
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The Executive Experience at The Edge Summit offers an exclusive opportunity for C-suite and senior leadership to explore AI's transformative impact on customer experience in an intimate, luxury setting.

Brought to you by

Executive

Experience venue

The Londoner
38 Leicester Square, WC2H 7DX, London
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Executive Experience Agenda

September 23

3:00 PM

Check in to the Londoner, a luxury hotel in the heart of London

7:00 PM
Dinner and drinks during a luxury welcome reception at an iconic central London location, featuring an address from Nike’s former CMO, Greg Hoffman

September 24: Morning

8:00 AM
Networking, breakfast, and event registration at the Londoner
9:30 AM
Nike’s former CMO, Greg Hoffman, kicks off Edge Summit with a visionary keynote, sharing how brands can maintain human connections amid rapid technological change
10:00 AM
Bloomreach CEO Raj De Datta discusses how AI-powered agents are rewriting the rules of commerce — and the key to owning your customer relationships in the AI era.
10:10 AM
Bloomreach Chief Operations Officer Christy Augustine takes the stage with an iconic brand for a sit down interview about what conversational commerce looks like in action.
10:40 AM
Bloomreach Chief Product Officer Anirban Bardalaye takes the stage with award-winning pop culture collectibles company Sideshow for a sit down interview about the future of marketing — in action today. 
11:10 AM
Shopify's Director of Go-to-Market Initiatives Jonathan Poma takes the stage to discuss bringing AI to life across organizations. 

September 24: Lunch

11:30 AM
An executives-only lunch in the Londoner restaurant 

September 24: Conversation I

1:00 PM

In a small group of 10-20 senior leaders, you'll take part in a moderated discussion covering a topic such as:

  • Organizational Impact: When Machines Do the Thinking, Which Human Skills Actually Matter?
  • Customer Experience: Are You Designing for Yesterday's Consumer?
  • AI Strategy: Is Your AI Strategy Just Expensive Experimentation?
  • Leadership: Is The Executive Playbook Dead in the Age of AI?
  • Infrastructure and Data: Is Your Tech Infrastructure Ready for AI, or Are You Building on Quicksand?

September 24: Conversation II

2:00 PM

In a small group of 10-20 senior leaders, you'll take part in a moderated discussion covering a topic such as:

  • Organizational Impact: When Machines Do the Thinking, Which Human Skills Actually Matter?
  • Customer Experience: Are You Designing for Yesterday's Consumer?
  • AI Strategy: Is Your AI Strategy Just Expensive Experimentation?
  • Leadership: Is The Executive Playbook Dead in the Age of AI?
  • Infrastructure and Data: Is Your Tech Infrastructure Ready for AI, or Are You Building on Quicksand?

September 24: Networking Break

3:00 PM

Enjoy refreshments and time to network with senior leaders across industries 

September 24: Conversation III

4:00 PM

In a small group of 10-20 senior leaders, you'll take part in a moderated discussion covering a topic such as:

  • Organizational Impact: When Machines Do the Thinking, Which Human Skills Actually Matter?
  • Customer Experience: Are You Designing for Yesterday's Consumer?
  • AI Strategy: Is Your AI Strategy Just Expensive Experimentation?
  • Leadership: Is The Executive Playbook Dead in the Age of AI?
  • Infrastructure and Data: Is Your Tech Infrastructure Ready for AI, or Are You Building on Quicksand?

September 24: Networking Drinks

5:00 PM

Conversations continue over drinks at the Londoner rooftop bar 

September 24: Dinner & Awards

6:30 PM

Executives and Experts come together once more for dinner and an awards ceremony that bring Edge Summit to a close

Companies Represented by Last Year’s Attendees

140+

C-suite and VP senior leaders

3

Keynotes from leaders in AI and marketing

5+

Hours of dedicated conversation and networking

A Conversation, Not a Conference

The Edge Summit is designed to foster meaningful conversations about the dynamic world of AI. Throughout the day, you'll have dedicated opportunities to engage with and learn from fellow industry peers.

Greg
Hoffman

Former Chief Marketing Officer, Nike
Founder, Modern Arena

Greg Hoffman brings his unparalleled expertise to The Edge Summit, sharing how brands can maintain authentic human connections amid rapid technological advancement. Drawing from his legendary tenure at Nike, Greg will reveal strategies for leveraging AI while preserving the emotional resonance that defines truly exceptional customer experiences.

Are you ready to join the conversation?

Register now